Terms and Conditions
This website is owned by Sociedad Vinícola Miguel Torres S.A. and is intended exclusively for individuals 18 years of age or older.
- General Terms and Acceptance
Access to and use of this website are governed by the following Terms and Conditions, as well as the laws of the Republic of Chile. By visiting, purchasing, or conducting any transaction through this website, the user fully and unconditionally accepts these Terms and Conditions.
- Age Restriction and Responsible Sale
- Legal Drinking Age: This website markets and sells alcoholic beverages. Access to the site and the purchase of products are strictly limited to individuals 18 years of age or older.
- Age Verification: By entering this website, the user declares that they are of legal drinking age. Upon delivery or collection of products, the recipient must present a valid government-issued identification card to verify their age. If no adult is present at the delivery address, the order will not be delivered and will be handled in accordance with our delivery policy.
- Purchase Process and Order Validation
All purchases made through this website are subject to validation by the company, including verification of:
- Product availability.
- Authorization of the selected payment method.
- Confirmation of shipping information.
Once the transaction has been successfully validated, a written confirmation will be sent to the email address provided by the user. At that point, the purchase agreement shall be considered legally concluded.
- Pricing and Payment Methods
All product prices include Value Added Tax (VAT) and are expressed in Chilean Pesos (CLP). Shipping costs are not included and will be displayed separately before checkout. Accepted payment methods are those available through the website’s integrated payment gateway (e.g., Webpay, credit cards, and debit cards).
- Intellectual Property
All content available on this website – including text, logos, images, technical sheets, designs, and trademarks – is the exclusive property of the winery and is protected under Chilean intellectual property laws. No content may be reproduced or used without prior written authorization.
- Governing Law and Jurisdiction
These Terms and Conditions shall be governed by the laws of the Republic of Chile. Any dispute arising from the use of this website shall be submitted to the competent courts corresponding to the consumer’s place of residence.
Privacy Policy and Data Protection
- Our Commitment to Privacy
We take our users’ privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with Chilean Law No. 19,628 on the Protection of Private Life.
- Information We Collect
To process purchases, deliveries, and customer inquiries, we may collect the following personal information:
- Full name
- Chilean National ID Number (RUT)
- Shipping and billing address
- Email address
- Contact phone number
Note: We do not store your credit or debit card information. Payment details are securely processed directly by authorized payment providers (such as Transbank).
- Purpose of Data Processing
Your personal information will be used exclusively to:
- Process and deliver wine orders or tour reservations.
- Send notifications regarding your order or delivery status.
- Provide customer service and support.
- Send promotional communications, special offers, and winery events only if you have expressly opted in to receive such communications.
- Data Security
We implement appropriate technical and organizational security measures—including SSL encryption—to protect your personal information against unauthorized access, loss, misuse, or alteration.
- Sharing Information with Third Parties
We do not sell, transfer, or commercially share your personal information with third parties. Your information may only be shared, on a limited basis, with logistics providers and courier services necessary to deliver your purchases.
- Your Privacy Rights
In accordance with Chilean law, you have the right to:
- Access the personal information we hold about you.
- Correct or update inaccurate information.
- Request the deletion of your personal information.
- Opt out of receiving marketing emails by using the unsubscribe link included in our communications.
To exercise any of these rights, please contact us at: contacto@migueltorres.cl
- Changes to This Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in applicable legislation or industry practices. Any updates will be published in this section of the website.
